Your Medical Records

Your Medical Records

There are a number of different types of health record, accessing them is free, and healthcare professionals have a legal requirement to allow you to see them.

 

GP Records - See below for more information

GP records include information about your medicine, allergies, vaccinations, previous illnesses and test results, hospital discharge summaries, appointment letters and referral letters.

The best way to view your medical records is online. Having online access will also allow you to book pre-bookable appointments with any of our clinicians, it will also allow you to request repeat prescriptions.

This can be done via:

The NHS App - See here for more information

This is the easiest way as you can submit your ID to the NHS directly. You can also check symptoms and register your organ donor preferences as well as the features explained above.

 

Patient Access

This is an alternative way to get online; however, it is slightly more limited than the NHS App.

See more about GP online services

 

Your Summary Care Record - See below

 

Accessing Someone Else's Records

 Health and care records are confidential so you can only access someone else's records if you're authorised to do so.

Read more information about accessing someone else's records.

 

Getting Your Records Changed

If you think your health record is incorrect, you should let your GP or other health professional know and they will help you to update it.

 

Accessing Your Medical Records

You are entitled to access to any data we hold about you. Under the General Data Protection Regulations (GDPR), this information must be given to you free of charge, however, under certain circumstances, a charge of up to £50 may be applicable for additional, excessive or repetitive.

 

The best way to get access to your medical records is online. Gaining online access is highly recommended as it will allow you to book appointments, view test result and immunisations, order repeat prescriptions and view and download key parts of your medical record.

You'll need to register for Patient Access with the surgery so that we can verify your identity and provide you with a secure password. Please ask at reception.

All requests for access to medical notes (not online) are to be made by the patient concerned, unless there is explicit consent from the patient for a representative to have access to their data. ID will be requested and must be provided before data is released.

Under very specific circumstance, the GP has a right to withold all or some of the data being requested. This is normally assessed on a case-by-case basis.

Please see our policy for accessing medical records under "Subject Access Request Policy" below.

To request a copy of your medical records, please download and fill in the form called "Access To Medical Records Form" below.

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). The Summary Care Record is there to help emergency clinicians help you when you contact them when the surgery is closed or in emergencies. Initially, it will contain just your medications and allergies.

Later on as the SCR develops, other staff who work in the NHS will be able to access it along with information from hospitals, out of hours services, and specialists letters that may be added as well.

Your information will be extracted from practices such as ours and held on the SCR.

As with all new systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.

On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice.

If you are registered with a GP surgery in England, your SCR is created automatically, unless you have opted out.

The SCR also has additional information such as your significant medical history (past & present), reasons for medications, care plan information and immunisations. During the COVID-19 pandemic, this information has automatically been added to your SCR. However, under normal circumstances, it is an opt-in service.

Please see more on the SCR here.

 

You cannot get your Summary Care Record online. If you'd like to see it, speak to your GP.

Sharing Your Medical Record

Information about your health and care helps the NHS to improve your individual care, speed up diagnosis, plan your local services and research new treatments.

NHS Digital has a legal responsibility to collect data about NHS and social care services.

The NHS can’t analyse all information on its own, so we safely and securely share some with researchers, analysts and organisations who are experts in making sense of complex information. We only share what’s needed for each piece of research, and wherever possible, information is removed so that you can’t be identified.

You can choose not to have information about you shared or used for any purpose beyond providing your own treatment or care.

 

Managing Your Data Choice

From 25 May 2018 you can choose to stop your confidential patient information being used for purposes other than your own care and treatment. This choice is known as a national data opt-out. If you choose to opt out, NHS Digital will apply your opt-out from 25 May 2018. All other health and social care organisations are required to apply your opt-out by March 2020. Find out more about the national data opt-out.

If you have previously registered an opt-out with your GP practice to request that NHS Digital does not use your confidential patient information (other than for your individual care and treatment), this will have automatically been converted to a national data opt-out on 25 May 2018. Find out more about this conversion.

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